Nobody moves your money without you.
Several layers of protection work together so that, even if someone gets your password, they cannot take your money.
Nobody moves your money without you.
How we protect you.
- 01
Mandatory second factor
To send, convert or change sensitive details, we ask for a code from your authenticator app (2FA).
- 02
Device approval
If someone signs in from a new phone or computer, they cannot operate until you approve it.
- 03
Withdrawal safeguards
Transfers have hourly and daily limits. If we see something unusual, we pause withdrawals and contact you before going ahead.
- 04
Waiting period for new destinations
Every new account or wallet has a waiting period before the first transfer, and we email you about it.
- 05
Link and file quarantine
In the support chat we check every link and attachment. If it looks dangerous, it is quarantined and never opens.
- 06
Freeze your account
If something looks off, lock everything from the app in one tap.
- 07
Alerts for everything
Every deposit, transfer, sign-in or change of details reaches you by email.
- 08
Funds with regulated partners
Accounts and funds are provided by regulated institutions in the US and Europe, not by Start Global.
We will never ask for your codes or passwords.
Not by email, WhatsApp, social media or phone. If someone asks for them on behalf of Start Global, it is a fraud attempt: do not reply and report it from the app.
See official channelsSomething looks off?
If you got a suspicious message or think someone got into your account, act fast.
- 01
Cut contact
Do not reply, do not click and do not share any code.
- 02
Freeze your account
From the app, in one tap. If you cannot sign in, email hola@startglobalapp.com from your registered email address.
- 03
Report it
Write to us from the in-app chat with screenshots of the message. If you lost money, also file a report with the authorities in your country.
Open your account today.
Sign up in minutes and verify your identity from your phone or computer.