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No. Start Global is a financial technology company, not a bank. USD and EUR accounts are issued by Lead Bank, Member FDIC, and managed by Bridge Ventures LLC, a Stripe company. Stablecoin balances are not bank deposits and are not insured by the FDIC or SIPC. More in the legal notice.

People over 18 and companies (for example, a US LLC) that complete identity verification and live in a country where the service is available.

No. You can open a personal account. If you have an LLC, add it in the same app and switch profiles whenever you want.

Nothing. Opening and keeping your account is free. You only pay for some operations, such as receiving dollars or euros (1%). See all fees.

Only inside the app, while signed in. For security we do not send them by email or message.

A valid ID document (national ID or passport), a selfie, your address, your tax ID and some information about your activity and the source of your funds. Sometimes we may ask for proof of address.

Personal verification is usually completed the same day. If something is missing or a detail needs a manual review, it can take longer, and we will email you.

Because anti-money laundering law requires our regulated partners to know their customers. It is the same process as at any financial institution. More in our anti-money laundering policy.

We will email you. Sometimes it is enough to try again with a clearer photo or a different document. Due to regulations, we cannot always explain why an application was rejected.

The certificate of formation (Articles of Organization), the EIN (IRS letter), the Operating Agreement, the company's address, what it does plus its website or social media, and the ID and selfie of each member with 25% or more and of the representative.

It can take a few business days, because the documents of the company and of each member are reviewed. We email you at every step.

Yes. Connect Stripe to your LLC from the panel and send one-time payment links or subscriptions. It costs a 2% Start Global fee per payment plus Stripe's fee. More in Business.

Start Global is part of Start Companies, which helps people set up and maintain US LLCs. In the meantime, you can use your personal account.

Start Global is built for people and companies in Latin America. Availability depends on your country of residence and on our regulated partners: we tell you during sign-up whether you can open an account. Some countries are not available due to international sanctions.

Dollars (USD), euros (EUR) and the stablecoins USDC and USDT. We are adding Argentine pesos with a local regulated partner.

In dollars via ACH or wire, in euros via SEPA, and in stablecoins to your wallet. If you have an LLC, also by card via Stripe.

We are working on both. We will email you as soon as they are available in your country.

It depends on the network: local transfers in the US and Europe usually take from a few hours to a few business days. You can follow the status of each operation in the app.

Yes. Limits depend on your verification level, your account type and your history, and you can see them in the app. If you need more, request a review from the chat.

It is a security layer: if someone got into your account, they could not take the money out instantly. We email you whenever you add a destination.

It may have exceeded an hourly or daily limit, or triggered a security review. We will let you know and, if needed, ask you to confirm the operation.

Never. Not by email, WhatsApp or phone. If someone asks for them on our behalf, it is fraud. See our official channels.

If you can, freeze your account from another device. If not, email hola@startglobalapp.com from your registered email address and we will lock it. Then you will approve your new device.

From the app, under More → Delete my account. We walk you through every step in Delete your account.